Any stock items that are returned to the factory within 30 days of customer receipt, in their original condition, are subject to a 70% credit of the merchandise price to the credit card or customer account. A Return Material Authorization is required prior to such return for repair or credit, and may be requested from this site or by calling the Parts Department during factory business hours toll-free at 1-800-843-1004. The original shipping and/or handling costs are not subject to refund or credit, and all return shipping costs are the responsibility of the customer. Please pack carefully and insure the package against damage. We are not responsible for loss or damage while in transit back to the factory. Custom-fabricated products are not subject to cancellation or return.